Frequently Asked Questions
Everything you need to know about shopping with Home Center
What are your shipping options and delivery times?
We offer standard home delivery across the country. Most orders are processed within 1-2 business days, with delivery typically taking 3 to 7 business days depending on your location and the size of the items.
What is your return policy for home improvement products?
You can return unused items in their original packaging within 14 days of purchase. Please ensure you have your receipt or order confirmation for a full refund or exchange.
Do you offer professional installation services?
Yes, Home Center provides professional installation for a wide range of products, including air conditioners, kitchen cabinets, and bathroom fixtures. You can book an installer at the time of purchase.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. You can also pay via PayPal or choose interest-free installment plans for eligible high-value purchases.
How can I track my online order?
Once your order is shipped, you will receive an email with a tracking number and a link to our courier's website where you can monitor the status of your delivery in real-time.
Are the products covered by a warranty?
All our products come with a standard manufacturer's warranty. The duration and coverage depend on the specific brand and product type, usually ranging from 1 to 5 years.